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Privacy Policy

We protect your data with responsibility and transparency

What data we collect

We collect the information you provide directly (name, email address, phone number) when you fill out contact forms or quote requests. We also automatically collect technical data such as IP address, browser type, and pages visited, through essential and analytical cookies.

Purpose of processing

Your data is used exclusively to respond to your requests, improve your experience on the site, and provide you with relevant information about our services. Processing is based on your explicit consent and our legitimate interest in communicating effectively with clients.

Cookies and trackers

We use strictly necessary cookies for the site's operation and analytical cookies (Google Analytics) to understand how you interact with the content. You can manage cookie preferences from your browser settings. We do not use advertising or profiling trackers.

Data transfer to third parties

We do not sell, rent, or share your personal data with third parties, except for technical service providers (hosting, email) who are contractually obligated to adhere to the same privacy standards. Data may be transferred outside the European Economic Area only based on adequate safeguards (standard contractual clauses).

Your rights

You have the right to access, rectify, delete, or restrict the processing of your personal data. You may also request data portability or object to processing at any time. To exercise your rights, send us an email at the address below. We commit to responding within a maximum of 30 days.

Policy updates

This policy may be updated periodically to reflect legislative or operational changes. Last update: May 15, 2025. We encourage you to check this page periodically to stay informed of any changes.

Contact for privacy inquiries: For any request regarding your personal data, please write to us at info@archcreations.com or call us at 0370226440. Our postal address: P-ța Castanilor 7B.

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